Shipping policy

At Glam Looks and Wigs, we are committed to delivering your order safely, efficiently, and on time.

Order Processing

All orders are processed within 3–7 working days, excluding weekends and public holidays.

Orders are only processed once full payment has been successfully received and confirmed.

During peak periods, promotions, or high order volumes, processing times may be slightly extended.

Shipping Rates

Standard shipping fee: R120
Shipping fees may be slightly higher for high-risk or remote areas.

The final delivery fee will be calculated at checkout once you enter your delivery address.

Delivery Timeframes

Delivery timelines may vary depending on your location and courier operations.

Once your order has been dispatched, you will receive a confirmation email or message with your tracking details.

Please note that delivery timeframes are estimates and are not guaranteed.

Delivery Delays

While we work with reliable courier partners, Glam Looks and Wigs is not responsible for delays caused by:

Courier service disruptions
Weather conditions
Public holidays
High shipping volumes
Incorrect or incomplete delivery information

Incorrect Address Information

Customers are responsible for providing accurate delivery details at checkout.

Glam Looks and Wigs will not be liable for delays, lost parcels, or additional shipping costs resulting from incorrect or incomplete addresses.

Lost or Damaged Parcels

If your parcel arrives damaged or you believe it has been lost in transit, please contact us within 24 hours of delivery and provide supporting evidence (photos or videos where applicable).

We will work with the courier company to investigate the matter and assist you accordingly.

By placing an order with Glam Looks and Wigs, you agree to this Shipping Policy.